Trainer - Cubao (Shifting)
(National Capital Reg - Quezon City)

• Coordinates and implements training to CSR's on the client's products and/or services. May include selling techniques and travel to other sites with shared clients.
• Prepare and/or develop training materials including outlines, fact sheets, exams, and supporting documents.
• Monitors and analyzes CSR's performance to identify further training needs. Provide continuous improvement feedback to Operations on areas to improve productivity and production.
• Implements motivational programs and contests to ensure higher levels of performance.
• Track progress and maintain records of all training activities.
• Regularly communicates with client to maintain product/service knowledge and additional training needs of CSR's.
• Attends scheduled training/business growth seminars and training meetings as scheduled.

REQUIREMENTS:

• Candidate must possess at least a Bachelor's/College Degree or equivalent.
• Required skill(s): Excellent oral and written communication skills.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Quezon City.
• Applicants should be Filipino citizens or hold relevant residence status.
• Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.
• 2 Full-Time positions available.
• Must be willing to travel.
• Must be willing to work in a Shifting schedule.

For more information about our company, visit our website at: http://www.apaccustomerservices.com

Preference will be given to candidates who APPLY ONLINE.

Interview invitations and status updates may be sent via email so please check your email regularly.