NCO is the industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO's inception in 1926, our goal has remained constant — to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes NCO the choice for BPO solutions.
To meet and surpass the growing and complex needs of our clients, NCO's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. NCO provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality.
NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle.
Recruitment Assistant - Quezon City
RESPONSIBILITIES:
- Responsible in following standard and accepted interviewing techniques, to comply with labor employment laws and to staff NCO Group with the most qualified and highest quality employees possible.
- Assess system-wide recruitment needs and develop action plan to meet required staffing needs.
- Conduct Staff, rank and file interviews and make hiring decisions.
- Complete hiring paperwork, correspondence and applicant tracking paperwork as required with completeness and accuracy.
- Enter and maintain database information.
- Explain company culture, policies, procedures and scheduling.
- Conduct Corporate Orientation.
- Attend meetings and participate on committees as required.
- Coordinate system-wide recruitment reporting activities and update as required.
- Perform other duties as may be assigned.
REQUIREMENTS:
- Candidate must possess at least a Bachelor's/College Degree in any field.
- Have demonstrated excellent oral and written English communication skills.
- Must be highly organized, able to handle multiple and shifting assignments and present a professional image.
- Possess good problem solving skills and analytical abilities.
- Highly systematic, organized, responsible, and independent.
- Basic PC knowledge including Windows, Microsoft Word, Excel.
- Able to maintain confidentiality.
- Must be team oriented, dependable and flexible with high work ethic.
- Able to work varied shifts and varied days off as needed.
- Ability to travel between call center locations and other company sponsored events on a varying schedule.
- Applicants must be willing to work in Quezon City.
- Applicants should be Filipino citizens or hold relevant residence status.
- Fresh graduates/Entry level applicants are encouraged to apply.
- Full-Time positions available.
Just some of the great benefits we offer:- Attractive Base Pay
- Performance Bonuses
- Paid Training Program
- Flexible Shift Scheduling
- Promote-From-Within Policy
- Employee Referral Bonuses
- Sign-On Bonuses For Select Positions
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