"IBM
Business Services, Inc. (IBS), which started in January 2004 with only
100 employees, is now the leading Business Transformation Outsourcing (BTO) Delivery
Center in the Asia Pacific region. Over 1,000 IBS employees deliver best-in-class
Human Resources (HR) and Finance and Accounting (F&A) services to every part
of the world. Our client base is composed of large multinational corporations,
such as Procter & Gamble, Kodak, Avon, CVS, Lenovo, Rhodia,and
IBM.
Our continued success greatly depends on our people – on their motivation,
talent, and values. Our philosophy provides employees with outstanding opportunities
for enhanced skill development and career advancement. Our global skills framework
allows employees to develop their technical and industry skills through the right
mix of education, training, knowledge, and experience. Our culture inspires our
people to be dedicated to every client’s success, fosters trust and responsibility
in everything they do, and fuels their passion to drive innovation within the
company and for the world.
We want you to be a part of our success
and to thrive in our organization. We offer extensive training programs, challenging
roles, and established career paths. Along with an attractive compensation and
benefits package and an enjoyable working environment, IBS is undoubtedly one
of the best employers in the country today.
Here at IBM Business Services, a promising career awaits you. Join us now!"
Employee Relations Officer
- Org Health Programs/Interventions Implementation (follow-thru, FGD, leadership development coaching, team development, resolution of employee issues
- Support on HR programs and related initiatives
- Employee Relations lead per account, including but not limited to grievance procedure, coordination with legal counsel on disciplinary actions.
- Ad Hoc/HR Projects specific to the requirement of the business/account.
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- Solid experience in employee relations
- Strong thinking and problem solving skills – able to analyze errors/complex situations and identify appropriate solutions
- Customer-oriented – demonstrates a positive attitude towards customer service
- Strong interpersonal skills – able to collaborate with people and work effectively in a team
- Strong communication skills (oral & written) – confident and able in communicating with key managers and other external contacts
- Priority setting – able to identify critical requirements and prioritize tasks
- Ability to deal with highly personal, confidential information
- Leadership – able to effectively lead a team to achieve a common goal
- Strong project management skills
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