Bayan Telecommunications, Inc. is a leading provider of telecommunications and data services in the Philippines. In Bayan, we strive to make a difference by offering products and services that bring out the best in the lives of the Filipinos. We challenge our employees to grow professionally, as we improve the lives of our customers, while enjoying their careers in a fun and "kakaiba" way.

Responsibilities:

• Pre-Sales:
• Gathers technical information from client for their network requirement
• Provides solution to customer requirements through pre-sales initiatives such as creation of conceptual design for voice,data, and video application
• Study serviceability by identifying and filter-out sites if no nearest Bayan node/POP. (for multiple sites r’qmnts)
• Provide costing CAPEX for account profitability analysis
• Provide assistance to Network in conducting on-site technical survey
• Provide assistance in preparing technical documentation /requirement during bidding
• Prepare and facilitate technical presentation to customer
• Provide assistance in facilitating Proof of Concept
• Assist Network for resolution of pre implementation issues



• Post-Sales:
• Inform and/or escalate client complaint or trouble to back end support such as CSDIP,NMC, DNOC, TxNOC, SwNOC
• Provide assistance on-site trouble isolation and restoration (i.e. router re-configuration)
• Provide assistance to clients on request such as MRTG access for IAS, IPVPN, DFR and other monitoring reports through NMC
• Provide assistance to support group in preparing incident/trouble reports

Requirements:

• Licensed ECE graduate
• CCNA is an advantage
• At least 3-4 years experience in the Telecommunications industry
• Good communication skills
• Comprehensive in technical writings
• Honest; Patient; With good moral character
• Computer literate (word/excel/power point, ms project etc)
• Must be willing to accept phone calls even after working hours
• Willing to work beyond office hours and to travel locally
• Preferably with valid driver's license